Frequently asked questions

You will find the answers to the most common questions about MyChoice Prepaid Card. If you can’t see the answer to your question below then please get in touch.

I own a business and I want to apply for a MyChoice Prepaid Card program. What process do I need to follow?

You need to fill the Contact Us form. As soon as we receive your request, Wave Crest will get in touch with you for further formalities. You can also write to us at [email protected] with your requirement.

How can MyChoice Prepaid Card add value to my business?

MyChoice Prepaid Card is a Mastercard or Visa Debit card that can be used by the cardholders to get payments on the card, make purchases, withdraw cash, and manage funds easily and securely.

As a business owner, you can delight your customers and empower your staff by giving them incentives, reward points or payments via MyChoice Prepaid Card. It is a perfect alternative to the traditional bank account enabling you to disburse payments instantly and conveniently online or via mobile. You get

1. Freedom from daily check processing

2. Administrator Console with an online access

3. Ability to enroll cardholders and disburse funds to them online

4. Secure transactions enabled by Visa or Mastercard

5. Ability to track your expenses

What currencies is MyChoice Prepaid Card available? Is it possible to fund the card in different currencies?

You have an option to choose MyChoice Prepaid Card program in the following currencies

1. GBP

2. EURO

3. USD

Will I be able to manage funds online?

You will get an online access to your program account and you will be able to make payments online and keep track of your expenses.

Will I get an administrator module / access?

Yes. You will get an administrator account that you will be able to access online. On this account you will be able to manage your funds, enroll cardholders and load funds to their account.

Can I apply for multiple programs?

Yes. You can apply for different programs as per your requirement like travel cards for your employees, gift cards for your customers and so on. For each program you will get a separate administrator account.

Is there any limit on the number of cards that I can order?

There is no limit to the number of cards you may want to order.

Who will the card be delivered to my firm or the card user's address?

A personalized MyChoice Prepaid Card will be delivered to the cardholder’s address directly.

Can I pre-set spending limits or track card usage?

For an individual cardholder, you will not be able to limit the spend flow. But to manage your own firm’s expenses you can credit the pre-set amount to your administrator account and track your expenses. You can view your Account transaction report directly through your administrator panel.

Is the card accepted abroad?

MyChoice Prepaid Card is accepted worldwide. Make purchases in-store and online, get cash at ATMs, and more.

How will the end users benefit from MyChoice Prepaid card?

MyChoice Prepaid Card is a perfect alternative to a traditional bank account that is bound to delight your customers and empower your employees or agents. The cardholders will get

1. Ability to receive payments on the card

2. Easy and secure access to the cash

3. Online and Mobile access to their card account

4. Anytime, Anywhere shopping via online, mobile or POS access

5. Ability to transfer funds to other MyChoice cardholders

6. Cash withdrawal at more than a million ATMs across the globe where Mastercard or Visa cards are accepted

7. A simple and transparent fee structure

Can I terminate the prepaid card issued by me to a user?

You will not be able to terminate an individual cardholder’s MyChoice Prepaid Card.

What do I do if I want a Prepaid Card program customized to my business requirements?

Please contact us with your custom requirement and we will get back to you within 2 business days. Phone: +44 20 0333 1415